‘I’m getting the runaround on a rebate!’

admin — Thu, 01 Jan 1970 00:00:00 +0000

Question: I bought a cell phone from Alltel with a $100 mail-in rebate. I sent in all the paperwork but never got the money. When I called Alltel months later, the company told me it never got my form - and I could no longer submit it because the rebate had expired. Help! - Geert Audiens, Cary, N.C.
Answer: Businesses lure consumers with billions of dollars in rebate offers every year. Yet 40% of them go unredeemed, according to consulting firm Vericours, partly because it can be a pain to fill out all the paperwork and send it off in time (typically within 30 days of purchase). This is why it’s so annoying that although you apparently followed the rules, you still got stiffed.
I called Alltel’s corporate communications manager, Scott Morris. He said that the company doesn’t have any proof you sent in the rebate, suggesting that it may have [...]

Original post by tomznyc and software by Elliott Back

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‘I’m getting the runaround on a rebate!’