Dear Money Helps: I have sleep apnea and signed up for a study at the Stanford Hospital Sleep Disorders Clinic. I paid a $15 fee, answered questions and was checked out by the staff. The whole process took 30 minutes.
I was told I couldn’t proceed to the next phase until my health insurance was verified. My insurer told me later that week I wasn’t covered. Much to my surprise, I got a bill for $420 for the consultation. I called the customer complaint number on the bill but was told that the charges were final. I paid the $420 but feel like I was ripped off. – Christopher Camba, Hayward, Ca.
Answer: You’re not the only person to lose sleep over a medical billing snafu. According to medical bill auditor AMBR, 85% of hospital bills contain errors.
Yours was one of them. When the manager of the clinic reviewed your record at [...]
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